Frequently Asked Questions

Shipping & Pick Up

  • KartWheel will deliver to any non-PO Box address in the Kansas City metro within 5-7 business days for $5, or next-day delivery for $10.

  • U.S. Standard Shipping rates will apply for all orders outside of the Kansas City MSA.

  • Free Kansas City pickup is available with location details provided upon order completion.

  • We currently ship within the continental U.S. only.

Is this a safety product?

KartWheel does not guarantee the safety of its users, or those riding in the shopping cart. KartWheel is a product that creates efficiencies and minimizes distraction.

Do you offer returns?

We do not accept returns, but if your product has an issue please let us know so we can help make it right.

What if my KartWheel gets damaged?

Please reach out to us with photos of your damaged KartWheel at help@Kart-Wheel.com

What types of carts is KartWheel compatible with?

KartWheel was designed to support shopping carts with 5-inch wheels - the standard wheel size for most carts in the grocery, big box and retail industries.